Return Policy

1. Return Period: Within a certain period after receiving Tiedanarti products (usually within 30 days), if you are not satisfied with the product or find that the product has quality problems, you can apply for a return. The specific return period is subject to the order details confirmed at the time of purchase or the accompanying product manual.

2. Return Conditions: Items must be in original condition, not used, washed, altered, or damaged, and must have original tags and packaging intact. If quality issues are involved, please provide clear product photos or video evidence.

3. Return Process: Please contact us via email or customer service hotline first and provide your order number, reason for return, and details of the product problem. After receiving our confirmation, return the goods to the designated address in the designated manner. After the returned goods are confirmed to be correct by our quality inspection, refunds will be processed by according to relevant policies.

4. Refund Method: Return payment will usually be refunded according to the original payment method within 7 working days after receiving the returned goods and passing the quality inspection.

5. Special Instructions: Some products (such as customized products, special offers, underwear, etc.) may not support returns. For details, please refer to the return instructions on the product details page. For returns due to personal reasons rather than product quality issues, you will be responsible for the return shipping costs.

6. Service Commitment: Tiedanarti is committed to providing high-quality products and services. We promise to strictly comply with relevant laws and regulations and this return policy when handling returns to protect your legitimate rights and interests.