Shipping Policy

1. Transportation Area: Tiedanarti provides commodity transportation services worldwide, but some remote areas or special circumstances may require additional freight or temporarily not provide services. Please confirm whether your delivery address is within our service area before placing an order.

2. Transportation Methods: We cooperate with several reliable logistics companies to provide you with a variety of transportation methods such as standard express delivery and express delivery. You can choose the delivery method that best suits you when placing your order, and shipping costs will be calculated based on the selected service and destination.

3. Shipping Time Domestic Orders: Usually shipped within 2-15 working days after you complete payment. The specific delivery time depends on the distance and logistics speed. For specific delivery times, please refer to the estimated delivery time provided when placing the order.

 4. Shipping Costs Shipping: Costs will be calculated based on the weight, volume, destination, and the shipping method you choose. 

5. Shipping Tracking: Once your order is shipped, we will provide the tracking number via email or SMS, and you can track the status of the package through the relevant logistics company's website or APP.

6. Precautions For Signing For Receipt: Please be sure to inspect the goods when signing for the package. If you find that the outer packaging is damaged, you should check with the delivery person in time and indicate the abnormality on the receipt form. If you find that there are quality problems with the product, please take pictures immediately to retain the evidence, and contact our customer service team as soon as possible.